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Position Title: Part-time Service Delivery Assistant (1996)
Position Number: 1996 Open Date: 3/17/2016
Department: Human Resources Close Date:  
Salary Range: $15.00-$17.00/hr Band:
Work Hours per Week: 20-27 Position Type: Part-time Staff

Description:
The Part-time Service Delivery Assistant in the Office of Human Resources is responsible for conducting regular audits of data for compliance with University rules/policies and government regulations. Customer focus, analytical thinking, strong Excel skills and attention to detail are key.  

The audits performed by the Part-time Service Delivery Assistant include: benefits set up and deductions, work authorization/eligibility, part-time employee hours, and faculty education for the course catalog. In addition, the incumbent will assist with making sure deductions are set up for adjunct faculty in accordance with the collective bargaining agreement.

The incumbent will extract data from various systems, primarily from Datatel Colleague (via Informer) and Benefit Focus, merge data in Access/Excel and audit for discrepancies based on rules, policies, and procedures.
Educational Requirements:
High school diploma or equivalent.
Minimum Requirements:
  • Demonstrated experience analyzing sensitive data
  • Experience in a professional office environment
  • Strong attention to detail
  • Ability to problem solve effectively
  • Excellent critical thinking skills
  • Proficient knowledge of and experience with the Microsoft Office Suite
Additional Information:
The incumbent will work between 20 and 27 hours a week. Work schedule is flexible within the office hours of 9:00am to 5:00pm, Monday through Friday.

Applicants are strongly encouraged to include a resume and cover letter detailing their interest in a part-time position and applicable experience. AU offers Part-time employee benefits that can be found at http://www.american.edu/hr/upload/Benefits-and-Wellness-for-AU-Part-Time-Staff.pdf.

Hiring offers for this position are contingent on the successful completion of a background check.
 
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.  
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