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Position Title: Member Service Associate (7380)
Position Number: 7380 Open Date: 4/22/2013
Department: WAMU - 88.5 Close Date: 4/26/2013
Salary Range: $16.00 - $18.00/hour Band: Associate
Work Hours per Week: 35 Position Type: Full-time Staff

Description:
This position provides administrative support to WAMU's Development Department in the area of membership.  The Member Service Associate is primarily responsible for membership problem-solving from updating member records to responding to queries and concerns of members.  The candidate will also assists in preparing for on-air campaigns, and is responsible for other member service tasks as needed. 
Educational Requirements:
A high school diploma ir its equivalent is required. A Bachelor's degree is preferred.
Minimum Requirements:
  • Two years of experience in secretarial, administrative or a data entry position
  • Typing accuracy and speed
  • Excellent written and verbal communication skills
  • Working knowledge of spreadsheets, word processing skills and data base programs
Additional Information:
This is a stressful, demanding work environment throughout on-air campaigns and has a continued responsiveness to the growing membership program. The incumbent must be able to work outside the hours of 9am-5pm during on-air campaigns.
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